Jean Issler, Office Genie

Jean Issler honed her skills with years of experience in human resources for the state government; as a traffic manager and sales representative; as a teacher at the middle, high school and adult levels; and as the manager of a busy information desk.

This extensive and varied background allows Jean to contribute a variety of writing and research, editing, human resources, marketing and administrative support services to your business. She works as an independent contractor working from her own office with her own computer equipment and software.

Jean is a graduate of the University of Nebraska at Lincoln with a degree in English and a graduate of the Nebraska EDGE (Enhancing Developing and Growing Entrepreneurs) Program, an intensive business plan class. She has completed Whole Brain Training, Pacific Institute and Gallup Strengths Finder as well as various technical and program training.

Jean's Knowledge and Skills

• Research: Informational, labor market, surveys via phone and Survey Monkey
• Writing: Correspondence, reports, research summaries, brochures, newsletters, instructional material, presentations, news releases, radio ads, etc.
• Clerical: Word processing, data entry, manage files and records, design forms, desktop publishing, proofreading, project management.
• Customer and Personal Service: Customer needs assessment, meeting quality standards for service, evaluation of customer satisfaction, coordinating customer referral and service with other agencies.
• Computer and Electronics: PC, Palm Pilot and Smartphone; Windows; MS Office (Word, Excel, Publisher, PowerPoint, Access), MS Outlook, QuickBooks, Internet Explorer, Mozilla Firefox, Print Shop, Winway Resume, Mavis Beacon Teaches Typing and Office; Department of Labor specific: State Mainframe database, Staff Assisted Services Interface, Nebraska Workforce Access System, Nebraska JobLink, NSTARS.
• Training: Coach and counsel in job search, accessing services and training; develop and teach workshops for adults and youth; train clients on using websites, writing resumes; administer and score tests.
• Administration and Management: Strategic planning, leadership, production methods, coordination of people and resources.